Shop Collection

Privacy Policy

Last Updated: September 2, 2026

Welcome to MD Aquarium (accessible via mdaqua.lk). We are committed to safeguarding the privacy and personal data of our customers and site visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our online store.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Identifiable Information: Your full name, delivery/billing address, phone number, email address, and order history provided when placing an order or registering an account.
  • Order & Payment Details: Transaction history, product selections, and payment confirmation details. (Note: We do not directly store your sensitive credit/debit card numbers; transactions are securely processed by authorized third-party payment gateways).
  • Technical & Usage Data: Your IP address, browser type, device information, operating system, and browsing behavior on our store collected via cookies and analytics tools.

2. How We Use Your Information

We use your collected personal information for the following operational purposes:

  • Order Processing & Fulfillment: To process transactions, pack your items, arrange courier shipping across Sri Lanka, and provide order status notifications.
  • Customer Support: To assist with inquiries, product technical support, warranties, and returns.
  • Account Management: To maintain and manage your registered user account on mdaqua.lk.
  • Store Improvement: To analyze website performance, improve user interface design, optimize product catalogs, and enhance customer experience.
  • Communication & Marketing: To send essential transaction receipts, order updates, or promotional offers and news (only if you have opted in, with the ability to unsubscribe at any time).

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers strictly to perform essential business functions:

  • Logistics & Courier Partners: Name, delivery address, and contact number shared with courier services to deliver packages to your doorstep.
  • Payment Processors: Transaction details shared with secure payment gateway providers for payment authentication and fraud prevention.
  • Legal & Regulatory Compliance: Disclosures made only when strictly required by applicable Sri Lankan laws, regulations, or legal processes.

4. Data Security & Storage

We implement strict security measures, including SSL (Secure Socket Layer) encryption and standard security protocols, to ensure your personal data remains protected against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember cart contents, maintain active user sessions, and analyze website traffic. You can adjust your browser settings to refuse cookies; however, certain shopping cart and checkout features may not function properly without them.

6. Your Data Rights

As a customer of MD Aquarium, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to outdated or inaccurate personal details.
  • Request the deletion of your account and associated personal data, subject to legal record-keeping obligations.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: